As from the date of this post, GB Energy Supply are no longer trading.
This is very unfortunate for many of their new customers. But it couldn’t have happened at a safer time. OFGEM have recently passed a ruling which protects the consumers for exactly this reason.
This has never happened to an Energy Supplier before. So this is a first.
Don’t worry too much if you are an existing customer of GB Energy Supply. You are protected. You will be placed with another supplier and, any credit will be rectified through the new OFGEM ruling.
This outcome just reinforces what we at EAS UK recommend to consumers when switching energy supplier. View this
Update 30th November 2016
Ofgem has chosen Co-operative Energy to take on supplying GB Energy Supply’s customers. The company will honour all outstanding credit balances for both current customers, and for past customers of GB Energy Supply who are still owed money. For current customers any credit on their account will be used to offset future energy use.
The appointment of Co-Operative Energy follows a competitive process run by Ofgem to get the best deal possible for GB Energy Supply’s customers.
Co-operative Energy is offering GB Energy Supply’s customers the same price as they were paying before, both for customers on fixed deals and on standard variable tariffs. If customers wish to change their tariff, they should ask Co-operative Energy to switch to another deal, or shop around. No exit fees will be charged.
The cost of protecting customers’ balances will be partly met by Co-operative Energy and the rest will be covered by the safety net put in place by Ofgem, which is funded by a levy spread across all energy suppliers.
This is what you will see on the Gb Energy Supply website.
GB Energy Supply Ltd is a company registered in England and Wales. Company No: 08500842. Registered Office: 842 – 844 Garstang Road, Broughton, Preston, PR3 5AA