Points based on performance, accurate information, length of time in business.
To give you a guide of the safest suppliers to choose, we have awarded points in the following manner.
Up to 30 points for time in business:
Accuracy of information on complaints provided by supplier and, recorded complaints with Citizens Advice Bureau.
Complaints reported to 3rd party organisations. These figures are reported in complaints per 100,000 customers to give a fair measure.