View and, leave reviews for Iresa Energy. Find out what Energy Advisory Service UK recommend.
Updated: 1st November 2017
It would appear that energy suppliers are popping up all over the place these days. So who are Iresa Energy? Will they do a better job than all the other suppliers?
Now that Iresa Energy are starting to get a footing in the energy market, the reviews are coming in. (See bottom of page for customer reviews)
Company Director: Adeniyi Oladeji
Registered office: Concord House, Nottingham, NG7 7FF
Many will switch to this new supplier purely on price. It’s very normal practice for a new supplier to hit the energy market with the lowest prices to gain customers.
I would give this supplier more time to prove themselves in the UK energy market before considering switching to them.
Although you may be tempted to switch to the cheapest, please be careful.
We would switch to one of the more established suppliers cheapest online tariffs through an OFGEM accredited comparison site
Ofgem, are the Governing body for comparison sites. All the comparison sites which are accredited by Ofgem are listed here.
There are many comparison sites out there. You have probably only heard of the ones which advertise on TV. But has your comparison site been accredited by OFGEM?
You may be surprised to learn that, the comparison sites that you are more familiar with, are not actually accredited by OFGEM. This is the Government Office for Gas and Electricity Markets. Many of the comparison sites don’t meet the criteria as set out for the OFGEM accreditation!
If you are going to switch to a cheaper online energy deal, then use one of the Ofgem Accredited sites. They are governed by a strict set of rules which put the consumers needs first!
This is a full list of the Accredited sites
|Comparison Site||Our Ratings||Status||Go There|
|Energy Smart at Energylinx|
|The Energy Shop|
|My Utility Genius|
|Switch Gas & Electric|
It’s not without good reason that I wouldn’t sign up to a new energy supplier . Like I mentioned earlier, new suppliers hit the market with low prices to attract customers. I’m not saying they won’t get everything right from day one, but here’s something for you to chew on. These are reviews from customers who joined another new energy supplier. New supplier reviews
The choice is yours. Are you tempted by the low price? Or would you rather play it safe and, go with a supplier with more of a track record?
If you have switched to them, please let everyone know what you think by leaving your own review!
Submit your review
I was approx.£170 in credit so, as Christmas was fast approaching, I asked for £100 refund. Inside a week I had it - all done and dusted & money in the bank. I can't understand why all the fuss - I get along just grand. Also I've had enough interest to buy a cappuccino - what's not to like !!! A. Duncan - Darlington.
I'd give zero if I could. Switched to them because they were the cheapest in Feb and they've still not properly set-up my gas account and have been charging me for gas they're not supplying for TEN MONTHS. Someone has come out to register my meter but they seem to have lost this info and have emailed me asking for me to arrange this again. They don't bother ringing you to sort anything out, emails take a month each time to be responded to and it's just not good enough. Came across this thread while trying to find a new supplier because I just can't be bothered anymore.
I changed to Iresa last April. Up to September they had not put any invoices through my account, despite having given them monthly meter readings. I called on several occasions to try to correct this. Eventually they corrected it by billing me TWICE for the electricity used. This put me in debit, I called several times to have this corrected, the enquiries staff could see the problem but said they would have to get someone else to change it. Nothing has happened over 2 months. Now they want to increase the direct debit to cover the debit balance! If the double charge was removed they would owe me money. DO NOT USE THESE PEOPLE UNLESS YOU LIKE THIS TYPE OF NONSENSE.
I accidentally inputted an incorrect meter reading very early on in my relationship with this company leaving me in theory with a -£260 debit. I have continually tried to get the error amended and was reassured that if I continued inputting the correct reading it would eventually right itself. This hasn't happened and now they want to increase my monthly direct debit by £40 per month which I cannot afford. I think the Ombudsman may be the only option.
We moved out of our old house 23 October 2017, we were told a week later that we £150 credit and a refund would be coming our way. Still waiting. Customer service is not existence and they actually quote 'it is not company policy to allow you to speak to someone who in a position to resolve your issue', instead your complaint receives an automated response assuring you of a reply within five days, which you never receive. Just read Facebook and Trustpilot, pick one to see the sheer number of dissatisfied customers. Just pay more and go to one of the big six.