Octopus Energy Reviews
Read Octopus Energy reviews, and leave your own review. Genuine reviews without referral links. Is Octopus a good energy supplier?
Customer reviews for Octopus Energy
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Pro’s and Con’s of joining Octopus Energy:
Pro’s
- Very Low prices.
- Green energy
- Now well established, they have become a medium sized supplier.
- Despite poor reviews here (that’s only because we don’t allow reviews with links in them) they have very few complaints made against them.
- Due to low complaints they are in our top 10 of energy suppliers. Currently position 4 out of 50 plus suppliers.
- No exit fees. You can leave them without penalty if you find a better deal or not happy with them.
- They give you a link where you and a friend can earn £50 each when they switch to Octopus.
Con’s
- Take the first payment on the first day you join them
Verdict
Should you join Octopus Energy?
- Run a mile
- Short List
- Join them ?
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My mum sadly died on April 8th 20. All of her bills, readings etc were being sent via my email address. I rang to inform them of this and was willing to send a certified copy of the death certificate.
I was advised that this was not enough, and that they needed to see my late mothers will? No other companies have requested this and to be honest I am not happy doing this and have told them so. I would be grateful for a response from Octopus energy as I have sent them the meter readings, and have yet to receive a bill???
Has anyone else experienced this from this company or any other company when their family member has passed away?
Just had a random cold call from someone claiming to be from Octopus Energy. I certainly didn't give them my number or permission to call. Cold calling is a despicable marketing tactic!
I'm in the process of switching over, and I'll write another review once I've been using them properly.
Octopus have been pretty good with the email trail so far. They are the first company to mark emails as ACTION: or FYI: and that's good email manners.
I chose Octopus because they were reasonably priced and green.
I was with e.on before Octopus, for two years. Once I'd finished the two year contract, there was a slight increase of £8 for a year in e.on which wasn't enough to worry me.
I left e.on because the meter readings were becoming a pain.
I got e.on people around very often; in one case, three times in two days - to read the meter. Then they said that the readings were wrong, and they wanted me to do it. How can all three e.on people get it wrong? It was inconvenient.
So I've left e.on and let's see how Octopus do. I'm happy to try green energy, reasonably priced, and that's what Octopus offer.
Would I go with this supplier?
I wouldn’t normally recommend fairly new suppliers, but the reviews and our recent research are showing Octopus Energy in a positive light. If you don’t mind making your first payment in advance, This supplier is worth considering when they are offering low prices.
Where to join Octopus Energy!
uSwitch often have exclusive deals for Octopus Energy and some other suppliers. It’s worth checking with them before you make the switch.
More on Octopus Energy
We find that the amount of customer complaints made against an energy supplier provides a more accurate measure of a suppliers service. You can see the results on our Home Page
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Octopus Energy Reviews
If you are a customer of Octopus Energy, please leave your own review. To ensure we are only showing genuine reviews, we don’t permit the posting of referral links
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We don’t publish reviews with links in them.